Commercial Account Executive Job Description
About the Role:
This senior-level sales position is responsible for managing and growing existing customer accounts, as well as leveraging new business opportunities. The ideal candidate will have a strong understanding of customer needs, complex sales projects, and the ability to build and maintain long-term relationships.
Key Responsibilities:
* Develop and execute account plans to achieve revenue growth and customer satisfaction goals.
* Build and maintain strong relationships with key decision-makers at existing customer accounts.
* Proactively identify and pursue new business opportunities within existing accounts.
* Conduct regular account reviews and provide insightful business reviews to customers.
* Work closely with other departments to support customer success.
Sales and Revenue:
* Achieve and exceed assigned sales quotas and revenue targets.
* Drive client retention, renewals, upsells, and cross-sells.
* Negotiate and close deals effectively.
* Manage the entire sales cycle from lead qualification to contract negotiation and customer onboarding.
* Contribute to the development of sales strategies and best practices.
* Gather market intelligence and share insights with the sales team.
Qualifications and Skills:
* Proven track record of success in a sales role, preferably in the software industry.
* Experience with long sales cycles, request for proposals, and public tenders.
* Strong understanding of the software development lifecycle and enterprise IT environments.
* Experience with open source software, API management, and IAM technologies.
* Excellent communication, presentation, and interpersonal skills.
* Strong negotiation and closing skills.
* Ability to build and maintain strong customer relationships.
* Strong analytical and problem-solving skills.
* Proficiency in CRM systems and other sales tools.
* Native French speaker, fluent in English (oral and written).
* Bachelor's degree or equivalent preferred.
Benefits:
Foster an environment that values and respects each individual's strengths, perspectives, and ideas.