Program Manager
We are seeking a skilled Program Manager to bridge the gap between business teams and service functions, ensuring the successful execution of key initiatives.
Key Responsibilities:
• Be the Key Liaison – Act as the primary connection between business teams and service teams, ensuring smooth communication and goal alignment.
• Drive Resource Efficiency – Coordinate cross-functional teams, optimize processes, and allocate resources across quality assurance, training, delivery, and process management to maximize efficiency.
• Lead Program Execution – Develop and manage program plans, budgets, and priorities while identifying risks and implementing proactive solutions.
Why This Role?
This is an exciting opportunity to work in a fast-growing and dynamic organization that uses advanced technology solutions to disrupt the traditional food delivery landscape, making every order smarter and faster. You will have the chance to drive innovation and make a global impact by joining a team that is transforming the way people enjoy food, impacting communities around the world.
Requirements:
• Bachelor's degree or higher in Project Management, Business Administration, or a related field.
• 3+ years of experience in project or program management, preferably with a strong understanding of service operations.
• Exceptional leadership & collaboration skills – Ability to work across teams and drive initiatives forward.
• Proficiency in project management tools and strong analytical thinking.
• Fluency in English & Portuguese – Excellent communication skills in speaking, listening, reading, and writing.
• Bonus Points If You Have
PMP, PgMP, or similar certifications.
Experience in process optimization and standardization within service functions.