Job Overview
The role of a Systems Engineer is pivotal in designing, implementing, and supporting complex IT systems for enterprise clients.
* Design, install, configure, and support systems technologies, including servers, storage, and Active Directory.
* Consult with clients on integrating new technologies into existing infrastructures.
* Collaborate with engineering teams to deliver tailored business solutions for critical environments.
* Manage and resolve client support tickets, maintaining clear communication and documentation.
* Track time against project agreements to ensure service efficiency and profitability.
* Report on project progress and participate in ongoing technical training and development.
Required Skills & Qualifications
To succeed in this role, candidates should possess:
* At least 3-4 years of experience as a Systems Engineer in an enterprise or managed service environment.
* Proficiency in Microsoft 365 and hands-on experience with Intune and mobile device management.
* A solid understanding of Windows Server and desktop operating systems, along with proficiency in MFA and/or Single Sign-On solutions.
* A proven ability to develop and maintain detailed systems documentation and familiarity with change management, product lifecycles, and client service best practices.
Delivering Value
As a Systems Engineer, you will have the opportunity to make a significant impact on our clients' businesses by delivering tailored solutions that meet their unique needs. Your expertise will be essential in ensuring the smooth operation of our clients' IT systems, allowing them to focus on their core operations.
We are committed to providing our clients with exceptional service and support, and we believe that our team members are the key to achieving this goal. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.
Please note that all applications will be thoroughly reviewed and considered. We look forward to hearing from you soon!