Job Description
We are seeking an Operations Specialist to join our team. As an Operations Specialist, you will be responsible for monitoring ongoing deliveries and assisting delivery drivers and shippers over the phone and live chat.
Key Responsibilities:
* Monitor and track ongoing deliveries
* Assist delivery drivers and shippers over the phone and live chat
Requirements
* Proficiency in English
* Ability to work based on the Eastern US time zone (EDT)
* Experience in logistics, courier operations, call center, or customer support
What We Offer
* A dynamic and fast-paced work environment
* Opportunities for career growth and professional development