Solving Technical Challenges with Excellence
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You're a skilled problem-solver passionate about delivering exceptional customer experiences.
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* Key Responsibilities:
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* Troubleshoot and resolve complex technical issues
* Work closely with engineering teams to reproduce and resolve problems
* Contribute to product improvement by collaborating with sales, solution architecture, and field engineering teams
* Share your expertise through technical blog posts, documentation, and community engagement
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About the Role:
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* Technical Proficiency: A strong understanding of container technologies (Kubernetes, Docker) and cloud environments. Networking experience is essential.
* Problem-Solving Skills: A knack for troubleshooting and dedication to finding solutions.
* Communication Skills: Excellent written and verbal communication skills to interact effectively with customers and team members.
* Teamwork: A collaborative spirit and ability to work in a fast-paced, global team.
* Time Zone: GTM -5 to GMT -2
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Why This Opportunity?
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* Cutting-Edge Technology: Work with the latest API gateway and API management technologies.
* Global Impact: Contribute to a product used by organizations worldwide.
* Career Growth: Ongoing opportunities to advance your technical skills and career within a dynamic company.
* Collaborative Culture: Join a supportive and passionate team that values innovation and teamwork.
* Open Source Pioneer: The Open Source Ingress Controller traefik boasts over 3.5 billion downloads and global usage.
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