Bilingual Account Manager
A high-performing Bilingual Account Manager is required to join our team in a full-time, remote position. The ideal candidate will have fluency in English and excellent communication skills.
This role involves leading client relationships, ensuring the seamless execution and success of marketing campaigns. Key responsibilities include:
* Effective Communication: Liaise with teams and clients to maintain clear and consistent communication.
* Client Meetings: Lead discussions on results, strategies, and tasks, conducting meetings in English to align with client expectations and campaign goals.
* Client Success Ownership: Take charge of client satisfaction, working proactively to ensure their campaigns succeed beyond expectations.
* Support for Media Buyers: Provide essential support to media buyers, ensuring they have all necessary tools and resources for our clients' triumphs.
* Portfolio growth: Work on creating a good relationship with the clients in order to grow their portfolio with us via upsells.
* Client retention: One of the main responsibilities for this role is to ensure client's satisfaction so he keeps working with us.
Key Skills and Qualifications
* A Bachelor's degree in Marketing, Business Administration, or a related field.
* A deep understanding of digital marketing services, including SEO, PPC, social media, and content marketing.
* +1 years as an Account Manager in agencies demonstrating a track record of customer satisfaction and having experience working with at least 10 accounts.
* Exceptional interpersonal and relationship-building prowess, capable of fostering strong connections with clients and team members.
* Proficiency in multitasking and prioritizing in a fast-paced environment, ensuring all client needs are met timely.
* Problem-solving and negotiation skills.
* Fluency in English, capable of leading client meetings and discussions with ease.
Benefits
* 100% Remote work.
* Monthly performance-based bonuses.
* Remunerated leave (2 weeks of annual holidays + public holidays).
* Maternity leave (4 months) and paternity leave (3 weeks).
* Aniversary gift.
* Free English classes.
* Individual professional development program.
* Collaborative and innovative work environment.
About Us
We offer white-label solutions for the US market, providing creative and effective marketing services for partner agencies. Our team works in over 70 niches, promoting a collaborative, dynamic environment with a focus on teamwork and results.
We value people deeply and believe that a happy and motivated team is key to delivering high-performance results. Our culture is guided by the motto