Job Title: Senior Business Analyst
The role of the Senior Business Analyst is pivotal in delivering value-added features to sales, marketing, and billing teams. This individual partners with business stakeholders and solution architects to drive business outcomes.
Key Responsibilities:
* Conduct business process assessments and recommend technical solutions to address user pain points.
* Collaborate with stakeholders to gather requirements and facilitate design sessions.
* Develop detailed functional design specifications for epics, features, and user stories.
* Lead refinement sessions with Scrum teams to review feature designs, estimate effort, and prepare for sprint cycles.
* Support quality assurance and user acceptance testing planning, execution, and bug triage.
* Present live product demonstrations and create release notes for end users.
* Participate in sprint planning, stakeholder communication, and retrospectives to foster continuous improvement.
* Contribute to change management through documentation, training, and stakeholder engagement.
This role offers a global work environment, providing opportunities to interact with local and international stakeholders. You will have the chance to grow both business and technical skillsets while shaping CRM and enterprise applications that drive real impact across unique business streams.