InComm, a leading global payment solutions company, is revolutionizing commerce through innovative technologies.
About Us
We hold two-thirds of the global market share. Our mission is to empower businesses and consumers with seamless payment experiences.
Job Summary
This role drives operational efficiencies related to customer and product pricing information within our Financial Information Systems.
* You will leverage your expertise in the prepaid business, technical knowledge, and strong communication skills to foster collaboration across teams involved in delivering our services globally.
* Work closely with Domestic and International Retail Sales, Product Account Management, and technical teams responsible for pricing, billing, invoicing, settlement, and reconciliation.
This position supports the Analyst II role and contributes to improving pricing and billing processes, ensuring client and channel satisfaction.
Key Responsibilities
* Provide concise weekly status reports for assigned activities.
* Promote idea generation and collaboration sessions with internal teams.
* Follow established processes and protocols for data enrichment technologies.
* Communicate data requirements to internal counterparts and customers.
* Share process changes with cross-functional teams.
* Escalate data inconsistencies promptly to avoid urgent issues.
* Track and log issues for retrospectives and suggest process improvements.
* Manage time effectively, prioritize tasks, and handle multiple assignments.
* Enforce workflows and business rules to improve data quality and delivery time.
* Enforce SLAs for Finance Data Administration tasks.
* Troubleshoot data-related incidents.
* Research and document rules for secure protocols and data integrity.
* Perform other tasks and responsibilities as assigned.
Requirements
* Self-directed and proactive individual.
* Decisive problem solver.
* Ability to influence others.
* Forward-thinking and adaptable professional.
* Strong business acumen and technical background.
* Effective time management and organizational skills.
* Strong written and verbal communication.
* Ability to multitask and work collaboratively.
Experience and Education
* 1+ years of experience in the prepaid product industry, preferably with exposure to Finance, Accounting, or Data Management.
* Strong interpersonal skills with the ability to influence decisions.
* Ability to work cooperatively and effectively with others to set goals and resolve problems.
* Solid technical background with the ability to learn new platforms and apply knowledge to operational practices.
* Strong problem-solving skills and willingness to take initiative.
* Experience working in fast-paced environments with cross-functional teams.
* Excellent communication skills, including confidence in presenting to executive leadership.
* Ability to explain complex technical topics to non-technical audiences.
* Bachelor's or Associate's degree in Business, Information Technology, Engineering, Accounting, Finance, or related fields preferred.
* CPM or PMP certification is a plus, but not required.