As a seasoned Key Account Manager, you will be responsible for developing and maintaining strong relationships with clients, identifying opportunities to drive business growth, and fostering a culture of excellence.
Key Responsibilities:
* Manage existing client accounts in assigned territories to ensure seamless service delivery and maximum revenue generation.
* Develop strategic account plans to achieve sales targets, expand market share, and establish new business partnerships.
* Conduct regular business reviews with clients to assess their needs and provide tailored solutions.
* Identify and capitalize on upselling and cross-selling opportunities to boost revenue and enhance customer satisfaction.
* Prepare comprehensive reports on account performance and market trends to inform business decisions.
* Collaborate with product development teams to gather client feedback and insights, driving product innovation and improvement.
Essential Qualifications:
* Strong negotiation and influencing skills to create and maintain long-term commercial relationships.
* Proven ability to work autonomously, delivering results in a fast-paced environment.
* Extensive knowledge of the travel and hospitality industries, including market trends and competitor analysis.
* Commercial acumen and understanding of business strategies for B2B and new business segments.
* Project management skills to prioritize tasks, manage multiple projects, and meet deadlines.
* Fluency in English is required, proficiency in Spanish is an asset.