Overview
This role involves establishing strong relationships with clients to understand their business needs and provide technical support. The ideal candidate will have experience in PL/SQL development, client-facing roles, and requirements gathering.
Responsibilities
* Develop and maintain long-term relationships with clients.
* Evaluate client business requirements and guide them to utilize standard solutions.
* Convert client business requirements into detailed technical specifications.
* Maintain knowledge of critical business impact issues from Service Desk.
* Assist with document maintenance for client system environments.
* Participate in release management between Service Desk, Compliance, and Project teams.
* Take part in the execution of simple project/development work plans.
Requirements
* Bachelor's degree in Information Technology or related field.
* Solid experience in Oracle Database and PL/SQL development.
* Previous experience consulting with clients to meet business needs.
* Experience in requirements gathering, technical design, and technical presentation.
* Advanced English level for speaking, listening, and writing.
Benefits
* Flexibility to work from home.
* People-centered environment.
* Contact with teams from different countries.
* Attractive salary and benefits policy.