Deliver seamless IT support to drive business success.
* Analyze and formulate solutions to technical problems
* Troubleshoot system, application, and hardware issues remotely using advanced knowledge of technologies
* Keep customers informed on ticket progress and resolve issues efficiently
* Work collaboratively as part of a larger team to achieve common goals
Requirements:
A strong process and project mindset, excellent customer service, and problem-solving skills are essential for this role. An Associate's Degree student preferably in Information Systems or equivalent program, or proven track record of IT experience is required.