Community Leader
As a Community Manager, you will play a crucial role in leading daily interactions on various platforms, including Reddit, X, and Discord. Your primary responsibilities will include starting conversations, replying thoughtfully, maintaining guidelines, and nurturing a welcoming environment.
One of your key objectives will be to organize recurring events such as AMAs, Q&As, user features, and community challenges to boost engagement and community spirit. This will involve identifying opportunities to create engaging content, collaborating with team members, and ensuring seamless execution.
You will also be responsible for gathering feedback, identifying user sentiment trends, and proactively sharing actionable insights with Product, Support, and Marketing teams. This requires strong analytical skills, attention to detail, and the ability to communicate complex ideas effectively.
In addition to these tasks, you will need to maintain a high level of empathy and diplomacy when dealing with sensitive issues or conflicts within the community. This may involve moderating conversations, removing spam, managing conflict, and resolving situations with tact and discretion.
To ensure the success of our community, you will track key metrics such as active users, retention, and engagement, and suggest strategic improvements accordingly. You will also need to stay up-to-date with the latest platform features and tools to leverage moderation capabilities and enhance the overall user experience.
This is an exciting opportunity for someone who is passionate about building and sustaining online communities. If you have experience managing or moderating active communities, possess excellent writing and communication skills, and are well-versed in Reddit and Discord moderation tools, we encourage you to apply.
Requirements:
* At least 1–2 years of experience managing or moderating active communities (Reddit, Discord, X, or forums).
* Strong writing and communication skills to engage and nurture active, text-based communities.
* In-depth knowledge of Reddit and Discord moderation tools, bots, and features.
* Empathy, diplomacy, and the ability to foster trust in a community environment.
* Organized, proactive, and comfortable working remotely with a startup mindset.
* Fluent in English (written & spoken).
Preferred Skills:
* Experience managing virtual community events (AMAs, webinars, etc.).
* Background in journalism, digital communication, or privacy-related fields.
* Familiarity with platforms such as Telegram, Slack, or Facebook Groups.
* Proven ability in creating engaging community content (guides, FAQs, spotlights).
* Previous experience in startups or tech-oriented communities.
Benefits:
* Monthly Pay: $1,000 USD/month (paid in USD)
* Healthcare Stipend: Support to cover medical or insurance needs.
* Unlimited PTO: Flexible vacation policy as long as responsibilities and goals are consistently met.
* Stock Options: Opportunity to share directly in our growth.
* 100% Remote: Work from anywhere comfortably.
* Professional Development: Mentorship, autonomy, and direct impact in a high-growth startup.