Mission of the Position
As an Operator of Telecommunications Support, you will answer phone calls attentively, listening to the needs of customers and seeking to understand their questions. You will provide clear and objective answers, guiding customers in the best possible way.
The main responsibilities for this position are:
* To attend phone calls with competence;
* To listen attentively to the needs of clients and seek to understand their questions;
* To provide clear and objective answers to satisfy the client's need.