Processing of orders in the system - Requires review of order, pricing, discounts granted and all other details relating to compliant order entry, request of approval of the validities to the client and if necessary, release by the Dept.
Credit: this will require working closely with both customers and internal teams to clear credit, shipping dates and other customer needs.
Clarification of doubts related to the flow of orders internally: (products in back order, delivery forecast, contact with other areas of the company) - The work involves maintaining an accurate status for all pending orders and clearing all paperwork and approvals to ensure that the order is shipped promptly and in accordance with customer delivery requirement and full maximization of revenue.
The position is responsible for full cycle of order processing which includes receipt of order, order acknowledgement to customer, acknowledgement approval, securing customer approval and release to the warehouse
Work closely with other LATAM CSR to guarantee cadence of a unique process.
Generate weekly report on local revenue and backorder to assist sales team on full visibility on order cycle.
Control of internal files related to the Customer Service area;
Creation and monitoring of occurrence / complaint records.
A monthly report containing details on all customer complaints will be compiled so actions can be taken to improve our customer service.
Creation of purchase orders in the system to suppliers
When you join us, you'll also be joining Danaher's global organization, where 80,000 people wake up every day determined to help our customers win.
As an associate, you'll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.
Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
If you've ever wondered what's within you, there's no better time to find out.