About the Role:
This position is a fully remote opportunity working East Coast hours. The ideal candidate will have a strong technical background and excellent interpersonal skills.
Key Responsibilities:
* Liaise between IT and business stakeholders to support complex application needs
* Provide technical direction and guidance for application and infrastructure activities
* Develop strategic stakeholder relationships to ensure client satisfaction with IT design and development of efficient business systems
Requirements:
* Bachelor's degree in a related discipline or equivalent work experience
* 5+ years of related Production support experience
* Programming/Scripting Skills in Java, Python, C++, Django etc
* Experience in various App/Networking Monitoring Tools
* Strong interpersonal skills and proven ability to work with Global Teams
Desirable Qualifications:
* Advanced proficiency in DevOps, Agile, & Lean
* Business knowledge of Securities, Fund Accounting, Collateral, and Tri-Party Repo
* Experience in Platform Engineering, Cloud, Virtual, MQ, Database, Network, ITIL, Service Management
Day-to-Day Activities:
* Participate in architectural discussions and evaluate proposed solutions
* Responsible for the support and implementation of solutions
* Perform technical analysis and prepare recommendations as needed
* Act as the key liaison across all functional areas
* Possess a broad knowledge of technical skills and use them to effectively coordinate team members
* Facilitate decision making and arbitration relating to trade-offs within and between different solutions
* Possess strong analytical, troubleshooting skills and incident management skills
* Utilize appropriate technologies and ensure that customers have solutions best suited to their requirements
* Collaborate with operations teams to ensure solution compatibility with company standards
* Oversee key operational controls to ensure ongoing operating effectiveness