Get AI-powered advice on this job and more exclusive features.Case Intake Coordinator/Case Manager – Paragon Forensics LLCJob Title: Case Intake Coordinator/Case ManagerTerms:Salary – Full TimeAbout us:Paragon Forensics is a leading full-service consulting firm specializing in providing forensic analysis and expert opinion to the medico-legal and insurance industries. Our principal services include analyses of accident reconstruction, premises liability, biomechanics, and safety to assist our clients in their evaluation of actual or potential injury-related claims. We are a multidisciplinary team of Engineers and PhDs who collaborate on cases in a relaxed yet fast-paced work environment. www.paragonforensics.comJob Description:The Case Intake Coordinator/Case Manager will be responsible for both the intake and management of case files, ensuring all relevant information is accurately documented, performing conflict checks, and opening new cases. This role is vital in the early stages of case management, ensuring the efficient and effective processing of incoming case materials. Additionally, the Case Intake Coordinator/Case Manager will provide ongoing administrative support to the Paragon team, including monitoring workflow, requesting and filing case materials, and coordinating with administrative assistants and support staff on calendar-based action items. The Case Intake Coordinator/Case Manager may also be asked to assist with other duties as needed to support company operations. This position is office-based in our Laguna Hills, CA location.Compensation:$60,000 to $80,000 annually, commensurate with experience, paid monthly.·401k with 3% safe harbor and profit sharing.·Discretionary year-end bonus.·$500/month towards Blue Shield medical/dental insurance.·10 days paid sick leave.·Hybrid work environment with company laptop provided.·Company issued cell phoneResponsibilities:·Receive, review, and process incoming cases from clients, ensuring all relevant information is accurately recorded and documented.·Communicate with potential clients to gather pertinent information, answer inquiries, and provide guidance on the case intake process.·Ensure timely follow-up with clients for any missing or required information to move the case forward.·Accurately enter case details into the firm's case management software and generate reports as requested by clients or Paragon management.·Prioritize the client’s needs and case objectives to ensure excellence in quality of work product and timeliness in execution.·Request and file case material.·Act as a liaison between Paragon staff, clients, and vendors.·Interact with Paragon staff and external clients as needed.·Manage a high volume of customer inquiries and caseload.·Phone and email correspondence with clients, vendors, and other stakeholders.·Perform other administrative duties as assigned.Skills:·Organization and note taking.·Task prioritization·Time management with a proven ability to meet deadlines.·Problem-solving and taking initiative.·Strong written and verbal communication with the command of the English language.·Excellent attention to detail.·Proficient in Microsoft Office Suite (Word, Excel, Outlook) and legal software (e.g., Clio).Requirements:·Associate or bachelor’s degree in legal administration, or related field preferred.·5 years minimum legal industry experience.·3 years minimum administrative experience.·3 years of customer service experience.·Proficiency in Microsoft OfficePreferred:·Clio Customer Relationship Management software experience.·Bilingual in English/SpanishSeniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesLegal ServicesReferrals increase your chances of interviewing at Paragon Forensics by 2xSign in to set job alerts for “Intake Coordinator” roles.OUTPATIENT CARE COORDINATOR - HMG 360 SAN MIGUEL PRIMEDental Patient Care Coordinator - $25-$35/hourOrange County, CA $25.00-$27.00 2 days agoCase Manager III - Interim Housing Services (SWING SHIFT) (JR 4790)Orange County, CA $23.24-$28.28 1 month agoNewport Beach, CA $18.00-$21.00 2 weeks agoOrange, CA $41,472.00-$62,208.00 2 weeks agoCare Coordinator, Chronic Kidney Disease (CKD)Orange, CA $41,472.00-$62,208.00 2 days agoEligibility and Referral Coordinator - Orange, CAPersonal Injury Intake Manager- Work From HomeCare Coordination Assistant – Scheduler & Support RoleHealthcare Plans Contract Specialist (Hybrid Position)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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