Job Overview
The Governance & New Demands Lead will be responsible for managing new business demands and continuous improvement initiatives, ensuring structured prioritization, alignment with stakeholders, and seamless integration into the existing landscape.
* New Demand Management: Lead the intake, evaluation, and prioritization of new demands, ensuring alignment with business objectives and IT strategy.
* Continuous Improvement: Drive enhancements in CFIN and PaPM processes and tools, working with business and IT teams to increase efficiency and value delivery.
* Service Introduction & Handover to Operations: Ensure smooth transitions from projects to operations, coordinating with functional and technical teams to establish proper documentation, knowledge transfer, and operational readiness.
* Stakeholder Collaboration: Act as a bridge between IT and business, ensuring that requirements are well understood and implemented in a structured manner.
* Process Standardization: Establish and enforce standardized procedures for demand management, governance, and service transitions.
* Performance & Reporting: Track and report on the efficiency of governance and demand management processes, providing insights to leadership for continuous refinement.
* Risk Management: Identify and mitigate potential risks associated with new demands and operational governance.
* Vendor Coordination: Collaborate with external partners to ensure governance best practices are followed in outsourced services.
-----------------------------------
Responsibilities
* To lead the intake, evaluation, and prioritization of new demands;
* To drive enhancements in CFIN and PaPM processes and tools;
* To ensure smooth transitions from projects to operations;
* To act as a bridge between IT and business;
* To establish and enforce standardized procedures;
* To track and report on the efficiency of governance and demand management processes;
* To identify and mitigate potential risks;
* To collaborate with external partners to ensure governance best practices are followed.
About Us
We offer competitive compensation and benefits packages, opportunities for career growth and professional development, and a collaborative work environment. Our team is dedicated to delivering high-quality results and exceeding expectations.