We are Reckitt
Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.
Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
Facilities
Our Workplace and Facilities Management team plays a pivotal role in creating and delivering a positive and successful employee experience across our real estate portfolio. We're proud of how our sustainability efforts minimise energy consumption, reduce waste and promote eco-friendly practices, all while orchestrating best-in-class facilities for our people.
We're here to create inspiring spaces that our people want to be in, providing a conducive, inclusive and productive work environment, always thinking about workflow efficiency, employee comfort and collaboration.
Our team optimises the use of physical spaces, ensuring that we align with organisational goals. This can include defining and evolving our workplace strategy, managing office layouts, seating arrangements, meeting rooms and the associated services required to ensure the successful day-to-day operation of our facilities – including the physical assets such as furniture, equipment, and infrastructure.
About the role
As part of Reckitt’s strategic global plans for the future, we are looking for an experienced, proactive, innovative and focused individual for this new, exciting and very senior role within our organisation.
Reporting directly to the Global Director of Workplace, Facility Management and Real Estate, this Head of WFRE for LATAM region will be responsible, and take ownership, for all our operations. These consist of a number of Manufacturing sites, R&D sites, and commercial offices.
The individual will be responsible for the strategic management and operation of all aspects of the workplace and facilities function, developing, with the Global Director a workplace strategy for the future for that region.
Your responsibilities
1. Support the design and review of global WFRE strategy, policies and guidelines (alongside the Global WFRE Director and other Heads of Region)
2. Leading and driving change management within the organisation
3. Identifies staffing needs required to support the operation of the workplace and facilities environment
4. Proactive planning and preparation of business cases with regard to projects renovations/relocations
5. Workplace Strategy and Design Management
6. Formulating strategic relationships with vendors driving efficiencies to deliver excellent value-added services
7. Developing and fostering excellent communication both internally and externally
Real Estate
1. Manage the property portfolio (Commercial/Offices, R&D, Supply if applicable).
2. Manage key lease events, extracting value through commercial decisions. Clear understanding of leases and obligations and inform stakeholders of clauses/risks and liabilities accordingly.
3. Project management of all CAPEX investments (value up to £20m) for the region - ideate, design manage and take responsibility for the delivery of transformation or major real estate projects (e.g. large relocations, retrofits and refurbishments).
4. Collaborate with the Global Director of WFRE and Design & Construction Project Managers on all construction/renovation projects
5. Work closely with finance to ensure clear budgets are set based on each individual region/country/site strategy.
6. Manage dilapidation obligations to ensure best terms are sought and brands are accruing correctly.
7. Responsible for business rates, ensuring that these are correctly accrued to ensure accurate financial reporting, and appealed where necessary (to include BIDs)
8. Work closely with HR and Finance planning teams to ensure that we maximise cost savings and deliver sites in the most efficient manner, through negotiation of the handover specification and incentives.
9. Have sound knowledge of the end-to-end process for property acquisitions including planning, build regs, listed buildings consents. Comfortable with reading detailed building surveys and identifying risks.
10. Manage external legal counsel and provide relevant instructions to appointed lawyers on all legal property matters.
11. Participate on Real Estate Committee meetings or the region/country/site, collaborating with internal stakeholders to create committee pack and contribute to the meetings seeking respective approvals.
12. Oversee management of site information and data into Global Real Estate reporting tools.
Workplace and Facilities Management
1. Oversee Facilities in managing daily operation of respective sites. This includes:
2. Soft Services - ensuring that FM, Cleaning, Reception, Post/Print Room and Catering, delivered through our preferred suppliers, meet all sites expectations, with particular focus on contract management through KPIs/SLAs.
3. Hard services – engineering and maintenance services are kept up to standards.
4. Responsibility for the FM budget spend (OPEX) to ensure service levels are maintained within budgetary restraints.
5. Overall responsibility for liaison with Management Agents and Landlords to ensure service level agreements are met and that any Landlord requirements are satisfied.
6. Work closely with I,D&E and sustainability teams to drive best practice in the office environment.
The experience we're looking for
* Bachelor’s degree in Facility Management, engineering, business, or related field
* Native speaker or fluent in Portuguese, fluent level of English and Advanced in Spanish
* Strong professional experience in Facilities Management, Real Estate, Projects and Operations, or a related field
* Proven track record of planning and project management
* Problem-solving – ability to identify and find solutions to existing or potential problems
* Demonstrated ability to lead and motivate a team
* Experience with H&S, Energy Management and sustainability management
* Excellent communication, interpersonal and stakeholder management skills
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