Job Summary:
As an operational specialist, you will play a key role in monitoring ongoing delivery routes and communicating with delivery drivers and shippers. This position requires strong communication skills and the ability to multitask in a fast-paced environment.
About the Role:
Key responsibilities include:
* Monitoring delivery routes for optimal efficiency
* Communicating with drivers and shippers via phone and live chat
* Resolving issues that may arise during the delivery process
Requirements:
To be successful in this role, you should have:
* Proficiency in English
* Ability to work based on the Eastern US time zone (EST)
* Experience in logistics, courier operations, call center, customer support, or account management
Benefits:
This role offers a unique opportunity to work in a dynamic and growing company. If you are looking for a challenging and rewarding career opportunity, we encourage you to apply.