About Our Community Manager Role
We're seeking an experienced community leader to join our team. As a Community Manager, you'll be responsible for leading daily interactions on various platforms and nurturing a welcoming environment.
Key Responsibilities:
* Community Leadership: Develop and implement community engagement strategies to foster growth and participation.
* Engagement Initiatives: Organize recurring events, such as AMAs, Q&As, user features, and community challenges, to boost engagement and community spirit.
* Community Insights: Gather feedback, identify user sentiment trends, and proactively share actionable insights with relevant teams.
* Moderation & Empathy: Uphold community standards by moderating conversations, removing spam, managing conflict, and resolving situations with empathy.
* Metrics & Growth: Track community health metrics and suggest strategic improvements to drive growth.
* Platform Expertise: Leverage moderation tools, bots, roles, and automations within various platforms to enhance user experience.
Requirements and Qualifications
* At least 1–2 years of experience managing or moderating active communities.
* Strong writing and communication skills to engage and nurture active, text-based communities.
* In-depth knowledge of platform moderation tools, bots, and features.
* Empathy, diplomacy, and the ability to foster trust in a community environment.
* Organized, proactive, and comfortable working remotely with a startup mindset.
* Fluent in English (written & spoken).
Benefits and Opportunities
* A competitive monthly stipend.
* An opportunity to work remotely with a high degree of autonomy and mentorship.
* A flexible vacation policy with unlimited PTO.
* Stock options and the potential for direct ownership in our growth.
* Ongoing professional development and support for your career growth.