**DESCRIPTION**:
As Planning Manager, you will be responsible for achieving FC-wide production plans through effective workforce management. A key focus will be successfully planning and executing operations during peak periods, including Holiday season and Prime Day.
Reporting direct to the GM/Site Leader, you will optimize site-wide operations, develop talent, and drive engagement while contributing to FC Network performance through best practice implementation. You'll need to balance meeting customer delivery promises while managing workforce costs and managing both short and long-term forecasts.
Success in this role requires strong analytical skills to understand high-level metrics and departmental processes, particularly in reviewing Inbound and Outbound production plans. You will drive productivity improvements through workforce strategies and advance initiatives using Amazon's Working Backwards approach.
Your responsibilities will include leading Holiday and Prime Day planning, implementing network-wide productivity initiatives, and managing large-scale site events. You will also oversee the development of staffing agencies and their performance, and also lead Learning team.
This role requires strong leadership and influence skills, as you will manage department managers, Associates, and staffing agencies while collaborating with various departments including Supply Chain, Finance, IB/OB and interact with other sites.
**Requirements**:
- Strong analytical and strategic planning capabilities
- Experience in stakeholder management and cross-functional leadership
- Project management experience with large-scale initiatives
- Bachelor's degree required
- Fluent Portuguese
- Advanced English proficiency
Preferred Qualifications:
- Experience in logistics operations or e-commerce
- Knowledge of continuous improvement methodologies
- Experience with peak season planning and execution
**BASIC QUALIFICATIONS**:
- Bachelor's degree or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Advanced English skills
- Employee and performance management experience
**PREFERRED QUALIFICATIONS**:
- Performance metrics, process improvement or lean techniques experience