What We Do
Metrobi is a startup providing local courier services in major metro areas across the U.S.
About the Role
As a specialist, you will monitor ongoing delivery routes and communicate with drivers and shippers over the phone and live chat. Key responsibilities include:
* Coordinating logistics to ensure smooth operations
* Providing customer support via various channels
* Working closely with drivers to resolve any issues that may arise
Requirements
To succeed in this role, you will need:
* Strong communication skills
* Ability to work based on Eastern US time zone (EST)
* Experience in logistics, courier operations, call centers, or customer-facing roles