We are seeking a highly skilled and motivated Business Analysis professional to join our team.
The ideal candidate will have in-depth knowledge of Salesforce Sales cloud, Quote, Order and Contract Management as well as business case writing, wireframing, and flow diagrams.
They will also possess strong analytical thinking and problem-solving skills, with the ability to effectively communicate with stakeholders at all levels.
This is an excellent opportunity for a career-driven individual who is passionate about delivering innovative solutions that drive business growth.
Key Responsibilities:
* Gather and document business requirements through stakeholder engagement and translation into functional specifications.
* Map, analyze, and optimize business processes using Salesforce functionalities.
* Design and configure Salesforce solutions that align with organizational goals.
* Analyze and report on business data and CRM trends.
* Conduct user acceptance testing, prepare training materials, and facilitate learning sessions.
* Collaborate with business leaders, project managers, developers, and end-users to ensure requirements are met and solutions deliver maximum value.
Requirements:
* Strong understanding of Salesforce configuration and administration.
* Basic programming/scripting skills (Apex, SOQL) are advantageous.
Soft Skills:
* Excellent communication and interpersonal skills.
* Ability to work collaboratively with cross-functional teams.
* Results-driven and proactive approach to problem-solving.