About Us
Metrobi is a Techstars-backed startup providing local courier services in 20 major metro areas across the U.S.
The Role
As an Operations Specialist, you will monitor ongoing delivery routes and communicate with delivery drivers and shippers over the phone and live chat.
Your Responsibilities
* Monitor delivery routes to ensure timely and efficient delivery of packages
* Communicate with delivery drivers and shippers via phone and live chat to resolve any issues or concerns
Requirements
* Proficiency in English
* Ability to work based on the Eastern US time zone (EST)
* Experience in logistics, courier operations, call center, customer support, or account management