Required Skills & Experience
* 3–5 years of experience building AI/LLM-based agents and deploying workflows in production environments
* 1–2 years of hands-on experience with LangChain, LangGraph, or similar orchestration frameworks
* Strong experience integrating APIs and working with real-time data workflows
* Proficiency in Python (or similar) for backend or AI development
* Experience working in structured development environments with QA and validation processes
* Strong problem-solving skills with the ability to operate in fast-paced, high-urgency environments
Nice-to-Have Skills & Experienc
* eHands-on experience with AD
* KExperience working on high-scale systems (millions of daily interactions
* )Exposure to enterprise or internal AI platforms and framework
* sExperience building conversational AI or workflow automation agent
* sFamiliarity with healthcare, retail, or location-based service ecosystem
s
Job Overvi
ewWe are seeking an AI Engineer to design, build, and scale intelligent agents supporting a high-volume enterprise platform operating across approximately 9,000 locations and handling millions of daily interaction
s.This role focuses on developing and optimizing LLM-powered agents that drive real-world workflows, including scheduling and location-based service
s.
Key Responsibilit
* iesDesign, develop, and deploy AI agents using LLM frameworks such as LangChain and LangGr
* aphBuild scalable workflows that support high-throughput, real-time user interacti
* onsIntegrate agents with internal and external APIs (e.G., location services, scheduling syste
* ms)Collaborate within a highly interactive team environment, including daily standups (9–11 AM EST) focused on issue resolution and progress track
* ingPartner with QA and validation teams to test, refine, and productionize agent capabilit
* iesTroubleshoot platform-related challenges and optimize performance within internal framewo
* rksContinuously develop and expand new agent use cases to support evolving business ne
eds
Current Use C
ases
Appointment Booking
* AgentFully developed and currently in QA/te
* stingUses zip code inputs to query APIs and return location details (hours, services, availabi
lity)
Location Transfer
* AgentCurrently in active devel
* opmentEnables transferring interactions across loc
ations