Senior IT Operations Developer
">
We are seeking a seasoned ServiceNow ITOM professional to drive the architecture, development, and optimization of IT operations capabilities within the ServiceNow platform.
">
The ideal candidate will possess in-depth technical expertise across infrastructure domains, including servers, networks, and applications, as well as strong troubleshooting skills and the ability to deliver scalable IT operations solutions aligned with enterprise needs.
">
Key Responsibilities:
">
">
* Design and implement ITOM solutions using ServiceNow, aligning with enterprise architecture and operational strategies.
">
* Configure and maintain core ServiceNow ITOM modules, including Discovery, CMDB, and Event Management.
">
* Collaborate with business and technical stakeholders to align IT operations capabilities with organizational objectives.
">
* Continuously enhance the ServiceNow platform to ensure performance, scalability, and reliability.
">
* Diagnose and resolve issues across ITOM functionalities and ensure optimal platform performance and integration efficiency.
">
">
Required Skills & Experience:
">
">
* A minimum of 6 years of hands-on experience implementing and supporting ServiceNow ITOM modules, particularly Discovery, CMDB, and Event Management.
">
* A strong understanding of ServiceNow CMDB structure and Event Correlation Rules.
">
* A solid grasp of server, network, and application architecture, with troubleshooting abilities across infrastructure layers.
">
* Experience with the ServiceNow database schema, tables, and data modeling.
">
* Proficiency in Performance Analytics, email notification design, and managing complex data workflows.
">
* Expertise in using transform maps, data sources, and scripts for effective data import and integration.
">
* Skilled in developing and managing scheduled jobs, events, and automated triggers within ServiceNow.
">
* Experience with REST/SOAP API integrations, import sets, and custom integrations using scripted approaches.
">
"]",