Job Opportunity
We are seeking an experienced IT Infrastructure Lead to oversee our company's core infrastructure operations and improvements.
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About the Role
This is a leadership position that emphasizes planning, coordination, and collaboration across global teams. The successful candidate will be responsible for guiding a small team of IT professionals in various domains including compute, storage, and network.
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Key Responsibilities
* Lead a team of IT professionals and guide them in achieving technical goals.
* Coordinate infrastructure tasks, timelines, and dependencies to ensure alignment with organizational objectives.
* Collaborate with internal and external stakeholders to facilitate change windows, maintenance schedules, and upgrades.
* Identify and escalate risks, issues, and blockers to senior management with clear context and recommended actions.
* Maintain accurate documentation, dashboards, and status reports for leadership and technical teams.
* Support vendor coordination for hardware logistics, remote hands, and service delivery.
* Ensure compliance with change management and security protocols.
* Organize and lead team meetings, working sessions, and stakeholder updates.
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Preferred Qualifications
* 3 to 5 years strong experience in IT infrastructure management.
* Experience leading infrastructure initiatives in hybrid or co-managed environments.
* Solid understanding of servers, virtualization, storage, networking, DNS, and monitoring.
* Proficiency with tools like Jira, ServiceNow, Azure DevOps, or Smartsheet.
* Excellent communication and documentation skills across technical and non-technical audiences.
* Ability to manage priorities across time zones and work independently.