IT Support Specialist JobThis role involves providing technical assistance to clients by resolving IT-related issues.We're looking for someone with a strong understanding of networking, data center operations, and hardware troubleshooting.- Monitoring system health- Solving network device issues- Troubleshooting VOIP phones- Basic server management- Compliance with SLA guidelinesThe ideal candidate will have knowledge of VLANs, switch ports, and data center infrastructure management applications.You'll also need to be proficient in monitoring tools like Solarwinds and have basic knowledge of operating systems, hardware, and backup technologies.A collaboration-oriented environment is expected, where you work closely with internal teams, customer teams, and remote specialists to resolve issues efficiently.This job offers opportunities for professional growth and development in the field of IT support.