We are seeking a skilled Salesforce professional to join our team. Our company is a leading technology and DSA organization with a diverse team of professionals across the globe.
Our employees are our driving force. We empower each individual to achieve their best while inspiring them to find daily motivation and become the best version of themselves.
Key Responsibilities
* Gather and document business requirements by engaging with stakeholders, clarifying, and translating business needs into functional specifications for Salesforce implementations.
Business Process Analysis
* Map, analyze, and optimize business processes, identifying gaps and opportunities for improvement using Salesforce functionalities.
Solution Design & Configuration
* Closely collaborate with IT and stakeholders to design, configure, and implement Salesforce solutions that align with organizational goals.
Data Analysis & Reporting
* Prepare technical reports, dashboards, and visualizations by collecting and analyzing business data and CRM trends.
Testing & Training
* Conduct user acceptance testing (UAT), prepare training materials, and facilitate learning sessions for end-users to ensure successful adoption of new solutions.
Stakeholder Collaboration
* Communicate clearly with business leaders, project managers, developers, and end-users to ensure requirements are fully understood and solutions deliver maximum value.
Continuous Improvement
* Gather feedback post-implementation, monitor solution performance, and iterate on Salesforce configurations for ongoing optimization.
Requirements
* In-depth knowledge of Salesforce Sales cloud, Quote, Order and Contract Management Testing (UAT).
* Bachelor's degree in Computer Science or related field.
* A minimum of 5 years of experience in Salesforce implementation and administration.
* R
* Effective analytical thinking and problem-solving skills.
* Excellent oral and written communication skills.
* Requirement gathering and documentation skills.
* Process mapping and diagramming skills.
* Stakeholder management and facilitation skills.