Anunciada dia 16 junho
Descrição
Salary: Competitive compensation package
Job Description:
* Install, configure, and maintain computer hardware, software, systems, and networks for all employees.
* Provide timely troubleshooting and resolution for Windows, macOS, and mobile devices.
* A working level of spoken and written English
* Proven experience in IT support, systems administration, or a similar role, preferably in a startup or fast-paced environment.
* Deep knowledge of computer systems, networks, operating systems (Windows, macOS, Linux), and cloud platforms (Google Workspace, Microsoft 365).
* Strong troubleshooting and diagnostic skills; ability to solve problems independently and communicate solutions clearly.
* Experience with endpoint management, SaaS administration, and automation tools.
* Familiarity with cybersecurity best practices, including MFA, VPNs, patch management, and incident response.
* Excellent interpersonal and communication skills; ability to train and support non-technical users.
* Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience/certifications).
Key Responsibilities:
* Manage user accounts, permissions, and access controls across Google Workspace, Microsoft 365, and other SaaS platforms.
* Support the deployment and integration of new productivity and collaboration tools, including project management (e.g., Teamwork, Jira, Trello), internal tool builders, and AI-driven solutions.
* Monitor and maintain endpoint security, including antivirus, firewalls, VPNs, and multi-factor authentication (MFA).
* Assist with cloud infrastructure management, data backup, and disaster recovery planning.
* Conduct regular software updates, security patching, and vulnerability assessments.
* Support cybersecurity initiatives, including employee security awareness training and incident response.
* Document processes, create user guides, and train staff on new technologies and best practices.
Benefits:
* Our operating hours are from 9 am to 5 pm MST.
