Senior Project Manager Role
A seasoned Senior Project Manager is needed to oversee governance and new demands at a global client. The ideal candidate will have a minimum of 6 years of experience in project management, with expertise in ITIL, COBIT, DevOps, Lean Six Sigma, Scrum, SAP landscapes, and customer success capabilities.
* New Demand Management: Lead the intake, evaluation, and prioritization of new demands, ensuring alignment with business objectives and IT strategy.
* Continuous Improvement: Drive enhancements in CFIN and PaPM processes and tools, working with business and IT teams to increase efficiency and value delivery.
* Service Introduction & Handover to Operations: Ensure smooth transitions from projects to operations, coordinating with functional and technical teams to establish proper documentation, knowledge transfer, and operational readiness.
* Stakeholder Collaboration: Act as a bridge between IT and business, ensuring that requirements are well understood and implemented in a structured manner.
* Process Standardization: Establish and enforce standardized procedures for demand management, governance, and service transitions.
* Performance & Reporting: Track and report on the efficiency of governance and demand management processes, providing insights to leadership for continuous refinement.
* Risk Management: Identify and mitigate potential risks associated with new demands and operational governance.
* Vendor Coordination: Collaborate with external partners to ensure governance best practices are followed in outsourced services.