Job Title: ServiceNow IT Specialist
We are seeking a skilled professional to support and enhance our ServiceNow environment.
This position requires a candidate with deep knowledge of ITSM processes, CMDB, Discovery, Integrations, and related modules.
Key Responsibilities:
* Develop and maintain ITSM workflows and modules.
* Perform platform administration tasks including user management, roles, and permissions.
* Assist in integrations and customizations as needed.
* Collaborate with business analysts and stakeholders to deliver solutions.
* Participate in testing and deployment activities.
* Ensure best practices in coding, testing, and deployment.
* Troubleshoot and resolve platform issues.
* Maintain documentation for development and configuration.
Required Experience & Skills:
* 3-5 years of ServiceNow development experience with ITSM focus.
* Experience with platform administration and configuration.
* Proficient in JavaScript, Glide API, and ServiceNow scripting.
* Familiarity with ITIL processes and best practices.
* Excellent verbal and written communication skills.
* Ability to establish strong relationships internally and externally.
* Experience with Agile methodologies and DevOps practices.
Benefits:
* $15-$20 per hour