Influx provides customer service for brands and tech companies on-demand, 24/7, every day of the year (including holidays). To achieve this, our operation includes agents and managers working around the globe. We’re looking for detail-oriented and thoughtful people to join our growing international team! Duties - You’ll be tasked with answering customer questions over the phone and need to be able to think on your own, communicate clearly and effectively in writing, and empathize with customers. - Coordinate effectively with peers and your manager - Contribute to a high-performance and friendly workplace culture Your commitment - Fluency in English, spoken and written communication - Excellent communication skills, both on the phone and in writing - Personal integrity and conscientiousness - Strong orientation on task completion, results, and strategic goals - Team player - Continuous learner - Good knowledge of G-suites (Google Docs, Gmail, Google meets, Calendar, and so on) - Have your own laptop - Noise-cancelling headset - Spanish or another language is a plus! Benefits - The flexibility of working from home without having to go to the office - An international and diverse work atmosphere - Extensive opportunities to learn from, and work with high-performing colleagues in a fast-paced environment If you believe this is a perfect opportunity for your career, please feel welcome to apply! Come and visit our website to learn more about us! Job Types: Full-time, Contract Salary: R$2,300.00 - R$2,510.00 per month COVID-19 considerations: This work can be fully performed remotely