Job Title: IT Support Specialist
About the Role
We are seeking an experienced and skilled IT support specialist to join our team. As a key member of our technology department, you will be responsible for providing exceptional technical support to our internal stakeholders.
Key Responsibilities
* Install, configure, and maintain computer hardware, software, systems, and networks
* Serve as the first point of contact for internal IT support requests
* Manage user accounts, permissions, and access controls
* Deploy and integrate new productivity and collaboration tools
* Monitor and maintain endpoint security
* Assist with cloud infrastructure management, data backup, and disaster recovery planning
* Conduct regular software updates, security patching, and vulnerability assessments
* Support cybersecurity initiatives
* Document processes, create user guides, and train staff
* Collaborate with leadership to evaluate and implement new tools
Requirements
* Proven experience in IT support or a related field
* Excellent problem-solving and analytical skills
* Strong communication and interpersonal skills
* Ability to work effectively in a fast-paced environment
* Knowledge of cloud-based technologies and cybersecurity best practices
What We Offer
* A competitive salary and benefits package
* Opportunities for professional growth and development
* A dynamic and supportive work environment
* Access to cutting-edge technology and resources
How to Apply
If you are a motivated and detail-oriented individual with a passion for IT, we encourage you to apply for this exciting opportunity.