Commercial Account Manager Job Overview:
The key objective of this role is to maintain and expand existing customer relationships while actively pursuing new sales opportunities.
* Develop tailored account plans to drive revenue growth and enhance customer satisfaction.
* Foster robust connections with high-level decision-makers at existing customer accounts.
* Identify and proactively pursue new business opportunities within existing accounts.
Sales Performance:
* Achieve assigned sales quotas and revenue targets through strategic negotiation and deal closure.
* Ensure client retention, renewals, upsells, and cross-sells by providing exceptional service.
* Negotiate and close deals effectively to meet or exceed sales expectations.
Key Qualifications:
* Demonstrated success in a sales role, preferably in the software industry.
* Experience with extended sales cycles, request for proposals, and public tenders.
* Thorough understanding of the software development lifecycle and enterprise IT environments.