Company Overview
Our client is a fast‑growing, venture‑backed SaaS company helping frontline workers access life‑changing benefits like childcare, elder care, and nutrition assistance. Their AI‑powered platform connects employees to available government programs—cutting through complexity and delivering support where it matters most. Used by major retailers, healthcare providers, and Fortune 500 companies, the product is trusted to handle sensitive workflows in regulated environments. The fully remote team is mission‑driven, pragmatic, and growing quickly, with strong enterprise backing and a clear expansion path.
Your Role
This role is perfect if you’re a hands‑on product designer who enjoys turning messy, regulated workflows into clear, accessible user experiences. You’ll be the company’s first full‑cycle designer—owning UX and UI across mobile and web.
Responsibilities
Talk to users and internal teams to understand how benefit programs are discovered, applied for, and managed
Translate real‑world needs into user flows, wireframes, and final UI using Figma
Design mobile‑first experiences that balance usability and compliance
Build and maintain a clean, reusable component system that supports rapid iteration
Ensure accessibility from day one—especially WCAG 2.1 AA standards
Collaborate closely with engineering to ship quickly and adjust to constraints
Use user feedback and analytics to drive smart, focused improvements
Qualifications
5+ years designing complex web or mobile products—preferably in healthcare, finance, government, or benefits‑related SaaS
Strong UX thinking and visual design craft—you enjoy both logic and polish
Demonstrated experience with WCAG 2.1 accessibility compliance
A portfolio with real shipped features, showing your impact on clarity and usability
Comfort with Figma (or similar) and experience with scalable component libraries
Clear async communication and a practical approach to scope and speed
Bonus: frontend development literacy (HTML/CSS or component‑level thinking)
What’s Offered
Fully remote, async‑friendly work with flexible hours
Contract role, ~10–20 hours/week to start
Competitive hourly USD rate, flexible based on experience and fit
A focused, collaborative team that values speed, clarity, and mission impact
The chance to shape a product that directly improves access to essential services for underserved communities
Interview Process
1️⃣ Intro Chat (30 min) – Experience & fit2️⃣ Portfolio + Design Challenge (60 min) – Show how you simplify a real‑world workflow3️⃣ Meet Engineering (45 min) – Collaboration and handoff discussion4️⃣ Final Call with Leadership (30 min) – Culture and offer conversation
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