Job Title:
We are seeking an experienced Agile Delivery Leader to drive the implementation and ongoing support of Salesforce Commerce Cloud (SFCC) teams.
This role focuses on facilitating Agile ceremonies, removing impediments, driving continuous improvement, and ensuring high-quality, predictable delivery across SFCC initiatives.
The ideal candidate has strong eCommerce domain expertise, can effectively coach cross-functional teams, and ensures alignment with organizational governance, security, and compliance standards.
Key Responsibilities:
* Foster a culture of psychological safety, accountability, and outcome-driven delivery
* Develop project plans, budgets, and resource allocation strategies
* Monitor progress, manage risks, and ensure quality and timeline adherence
Requirements:
* 8+ years in Agile delivery
* 5+ years as a Scrum Master supporting web/eCommerce teams
* Hands-on experience with Salesforce Commerce Cloud (SFCC/SFRA) or comparable enterprise eCommerce platforms
Technical Skills:
* Jira (boards, filters, dashboards)
* Confluence (documentation)
* CI/CD awareness (Git, Jenkins, GitHub Actions, Azure DevOps)
Ecommerce Knowledge:
* Catalog, pricing, promotions
* Checkout, payments, tax, shipping, returns
Achievements:
* Promote flow efficiency by limiting WIP and reducing blockers
* Ensure alignment with governance, security, compliance, PCI, accessibility, and change management