Business Analyst
We are seeking a highly skilled Business Analyst to join our team. The ideal candidate will have a strong background in business process analysis, solution design and configuration, and data analysis.
Key Responsibilities:
* Gather and document business requirements by engaging with stakeholders and translating business needs into functional specifications for Salesforce implementations.
* Analyze and optimize business processes, identifying gaps and opportunities for improvement using Salesforce functionalities.
* Design, configure, and implement Salesforce solutions that align with organizational goals.
* Analyze business data and CRM trends to prepare technical reports, dashboards, and visualizations.
* Conduct user acceptance testing (UAT), prepare training materials, and facilitate learning sessions for end-users.
* Communicate clearly with business leaders, project managers, developers, and end-users to ensure requirements are fully understood and solutions deliver maximum value.
Requirements:
* In-depth knowledge of Salesforce Sales cloud, Quote, Order and Contract Management.
* Business case writing, wireframing, and flow diagrams.
* Salesforce configuration and administration.
* Basic programming/scripting (Apex, SOQL) is advantageous.
Benefits:
The successful candidate will have the opportunity to work with a talented team of professionals, contribute to innovative projects, and grow their skills and expertise.
Others:
The ideal candidate will be analytical, detail-oriented, and able to communicate effectively with stakeholders at all levels.