Job Role
As a systems engineer, you will play a crucial role in designing and implementing complex IT systems for clients. This involves developing and maintaining robust infrastructure solutions to meet their business needs.
* Design and install systems technologies, including servers, storage, and directory services.
* Consult with clients on integrating new technologies into their existing environments.
* Collaborate with engineering teams to deliver tailored business solutions for critical projects.
* Manage client support requests, ensuring clear communication and documentation throughout the process.
* Track time against project agreements to optimize service efficiency and profitability.
* Report on project progress and participate in ongoing technical training and development to stay up-to-date with industry trends.
Key Responsibilities:
1. Developing innovative solutions to complex problems.
2. Maintaining strong relationships with direct clients and cross-functional teams.
Required Skills & Qualifications:
* Strong background in enterprise mobility management.
* Proficiency in multi-factor authentication and/or single sign-on solutions.
* Thorough understanding of server operating systems and desktop applications.
* Proven ability to develop detailed system documentation and knowledge bases.
* Familiarity with change management best practices and product lifecycles.