Join to apply for the Vaga Exclusiva para Pessoas Negras - Preto/Pardo | Vendedor(a) Lojas Vivo | Araraquara/SP role at Vivo (Telefônica Brasil)3 weeks ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Opportunities are concentrated by city to streamline applications.
When a suitable vacancy arises within your availability and location, you will be directed for an interview at one of our stores.Responsibilities and assignmentsJob DescriptionVP B2CDiretoria Regional São PauloLocal de Trabalho: Lojas Araraquara/SPWe foster an open, transparent work environment that inspires confidence and self-development.
Our B2C area aims to deeply understand customer needs and turn them into unique value propositions.
Our motivation is to delight and retain customers!If you love technology, enjoy a dynamic team environment, and working in stores, you belong with us at Vivo!We take pride in providing all services that connect people so they can enjoy life to the fullest through an engaging experience.This opportunity is part of the Banco de Talentos de Lojas Próprias, which includes roles like Analyst of Commercial Support, Junior, Mid, Senior Business Consultant, and Technological Consultant.Responsibilities and qualificationsFor success in this position, you need:Analysts:Process information and existing administrative checks;Support quality control of sales and inventory;Create an incredible experience in every customer contact;Consultants:Greet and guide customers based on their needs;Sort documents, issue passwords according to the service identified, and support self-service;Create a memorable customer experience;Identify customer needs and offer the most suitable value proposition;Expand connection options with additional services for maximum enjoyment;Show customers that solutions are always available;Build relationships and ensure a fantastic contact experience.Minimum requirementsCommitment to quality and ethics;Enjoy working with people and for people;Passionate about delighting and retaining customers;Results-oriented attitude;Resilience to challenges;Stay informed and connected;Curiosity and discipline for development;High school diploma completed.Additional benefitsAt Vivo, we support and value our employees with flexible, comprehensive benefits, including:A platform to choose benefits like Gym, Meal Voucher, Transportation Voucher, Pharmacy Assistance, Medical and Dental Assistance, and Life Insurance;Corporate cellphone and unlimited voice and data plans on the fastest 5G network;Exclusive discounts on fixed line, broadband, TV, and apps;Annual bonuses or profit sharing;Private pension plans;Childcare subsidies;Birthday day off;Participation in large corporate volunteer programs;Educational programs with discounts, certifications, and online courses;Career growth opportunities through our Internal Recruitment Program;Health, emotional, and social well-being initiatives, including access to nutritionists, psychologists, telemedicine, and more;Inclusive hiring practices for people with disabilities and reabilitated individuals, promoting diversity and inclusion.About usWe are a Telefônica Group company, a leading telecommunications provider in Brazil.
Our purpose is Digitalizar para Aproximar—digitizing to bring people, businesses, and society closer, creating a more connected nation and transforming Brazilian lives.
We lead digital transformation, adopt agile methodologies, and foster a diverse, innovative, and engaging workplace.
We believe diversity in people, experiences, cultures, and skills is a key differentiator.
Our internal programs support gender, LGBTI+, race, disability, and 50+ inclusion, reflecting society and ensuring a welcoming environment.Our Passion Purple and its guiding principles—Human Connection, Curious Living, Transformative Attitude, and Responsible Action—drive us to harness technology to dream and build the future.
We prioritize a great experience for our employees as the foundation for excellent customer service.Job detailsSeniority level: Entry levelEmployment type: Full-timeJob function: Education and TrainingIndustries: Telecommunications
#J-18808-Ljbffr