Join to apply for the ServiceNow Project Coordinator role at Cognizant .
We are currently looking for a Senior Project Coordinator to join our team. At Cognizant, we value innovation, inclusivity, and a dynamic environment where diverse perspectives are appreciated.
Key Responsibilities
* Accountable for Customer Success and Experience
* Manage Scope, Schedule, and Budget
* Deployment Record Management
* Resource Forecast Management
* Document Lessons Learned
* Capture Case Study/Client Story data
* Manage Client Escalation/Risk
* Identify Resource needs
* Prioritize work with customers
Customer Responsibilities
* Build strong customer relationships
* Lead customer meetings
* Ensure customer understands delivery methodology
* Send executive summary reports
* Coordinate knowledge transfer processes
* Keep stakeholders informed
Internal Responsibilities
* Transform deliverables into actionable plans
* Manage project schedules with Services team
* Ensure projects follow Thirdera Methodology
* Detect and document risks
* Collaborate on workshop sessions
* Monitor and control project scope
* Ensure effective knowledge transfer/training
* Update Resource plans
* Coordinate pre and post Go-live activities
* Document lessons learned and corrective actions
Required Skills and Experience
* BA in business or computer science
* Professional Certification
* Working knowledge of project methodologies and agile methods
* At least 2 years of project coordinator or project manager experience
* Experience in AMS, EMEA regions
Why Cognizant?
* Work with a leading global IT services provider
* Supportive environment with training and development
* Opportunity to serve top global companies
* Diverse, collaborative, inclusive work culture
* Competitive salary and benefits, including insurance, bonuses, and more
Location: Colombia
Shift: Full Time
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Other
Industries: IT Services, IT Consulting, Business Consulting
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