We are seeking an experienced delivery professional to lead Agile teams in the implementation of Salesforce Commerce Cloud (SFCC).
The ideal candidate has strong eCommerce domain expertise, can effectively coach cross-functional teams, and ensures alignment with organizational governance, security, and compliance standards.
Key Responsibilities:
* Lead Agile ceremonies: daily stand-ups, sprint planning, backlog refinement, reviews/demos, retrospectives
* Partner with Product Owners to prioritize backlogs, refine user stories, and define sprint goals
* Track sprint health (capacity, velocity, burndown/burnup) and manage scope
* Identify and remove impediments (dependencies, environments, test data, approvals)
* C coordinate cross-team dependencies (SFCC, integrations, OMS, payments, SEO/content, analytics)
* Promote flow efficiency by limiting WIP and reducing blockers
Benefits:
* Strong understanding of Scrum, Kanban, Agile metrics, and scaling frameworks (SAFe, LeSS, Nexus, or pragmatic multi-team coordination)
* Proficiency with Jira (boards, filters, dashboards), Confluence (documentation), CI/CD awareness (Git, Jenkins, GitHub Actions, Azure DevOps)
* Scrum certifications: CSM or PSM I / PSM II
* Solid eCommerce domain knowledge: catalog, pricing, promotions, checkout, payments, tax, shipping, returns, Order Management Systems (OMS)
Requirements:
* 8+ years in Agile delivery
* 5+ years as a Scrum Master supporting web/eCommerce teams
* Hands-on experience with Salesforce Commerce Cloud (SFCC/SFRA) or comparable enterprise eCommerce platforms
Project Leadership:
* Manage SFCC B2C implementation, migration, and enhancement projects end-to-end
* Define scope, objectives, timelines, and deliverables aligned with business goals
Team Coordination:
* Collaborate with developers, architects, QA, UX/UI teams, and third-party vendors
* Ensure SFCC best practices across development and integrations
Techincal Oversight:
* Understand SFCC B2C architecture and APIs (OCAPI, SCAPI)
* Support integrations with payment gateways, OMS, CRM, and enterprise systems
* Work with SFCC Business Manager configurations as needed