We are looking for a full-time, remote Salesforce Administrator with 5+ years of experience to join the team of our U.S. client. You will support the ongoing development, configuration, and management of the Salesforce platform across Sales, Marketing, and Customer Service functions. The ideal candidate will have deep technical expertise, a keen analytical mindset, and the ability to drive business outcomes through platform optimization and insightful data analysis.
Our client unleashes the power of culture, driving brand growth with consumer insights, analytics, tools, and best practices for over 250 major U.S. brands. Its solutions are fueled by its cultural intelligence platform, which allows its customers to more effectively and efficiently understand, reach, and engage consumers, activating them across race, ethnicity, generation, gender, and sexual identity.
Our client comprises creative, analytical, diverse, hardworking, and fun individuals with an insatiable curiosity for the new collage of behaviors and patterns driving consumers today. The possibilities of the moment and opportunity to help organizations unlock their cultural capacity inspire them to seek out predictive insights and brand impacts that are unique to their model.
Responsibilities
Partner with cross-functional teams to gather requirements and deliver scalable solutions
Design and implement automated processes using Flow, Process Builder, and approval workflows
Develop and enforce efficient data entry, tracking, and reporting practices
Ensure data integrity through regular audits, cleansing, validation rules, and backups
Oversee data imports and exports as well as manage integrations with tools, such as Marketo, Salesloft, Sales Navigator, and ZoomInfo
Develop and maintain reports, dashboards, and KPIs to support strategic decision-making
Translate data into actionable business insights to optimize the sales lifecycle and marketing performance
Lead Salesforce-related projects, monitor milestones, and ensure timely, effective delivery
Provide support, training, and documentation to users across varying skill levels
Promote user adoption through intuitive configurations and responsive troubleshooting
Customize and maintain Salesforce, including custom objects, fields, workflows, page layouts, validation rules, and Flows
Manage user accounts, profiles, roles, and permission sets to ensure proper access and data security
Ensure platform performance through upgrades, patches, and best practices implementation
Required Experience
Excellent English communication and interpersonal skills
5+ years of experience as a Salesforce Administrator in enterprise, B2B environments
Proficiency in Salesforce Sales Cloud setup and configuration
Strong understanding of CRM principles and Salesforce best practices
Advanced experience in Salesforce Flow development, reporting, and dashboard creation
Experience with integration tools and third-party platforms
Ability to design and test new features and customizations independently
Certification in at least one of the following: Salesforce Advanced Administrator, Platform App Builder, Sales Cloud Consultant, or Service Cloud Consultant
Exceptional problem-solving, analytical, and organizational skills
Ability to manage multiple priorities in a fast-paced environment
Commitment to continuous learning as well as staying current with platform updates
Trustworthy, team-oriented, and transparent
Preferred Experience
Bachelor's degree in Computer Science, Information Technology, Business, or related field, or equivalent experience
Additional Information
Knowing your ideas are heard and matter, think big!
You get to own your job and be recognized for your contributions
Work with smart and creative people
Making mistakes is human. Let's learn from them. Be transparent!
We recognize you as an individual no presumptions or judgment. Be the extraordinary you!
15 days Paid Time Off (PTO), 1 floating day, 3 sick days, and designated national holidays
Start: ASAP
About Velozient
We are a privately held, nearshore software development company providing outsourced development resources to North American companies. Our mission is to offer development talent who enjoy taking on challenging work, want to grow their skills and experiences building software, and excel in a fast-paced, dynamic team environment. We are focused on providing world-class remote resources to work as valued client team members. If this type of opportunity excites you, then consider joining our team!