Job Overview:
A proactive Systems Engineer is sought after to design, implement, and support complex IT systems for enterprise clients. The role involves working with modern infrastructure technologies and collaborating with internal engineering teams to deliver tailored business solutions.
Key Responsibilities:
* Design, install, configure, and support systems technologies, including servers, storage, and Active Directory.
* Consult with clients on integrating new technologies into existing infrastructures.
* Collaborate with engineering teams to deliver custom IT solutions for critical environments.
* Manage and resolve client support tickets, maintaining clear communication and documentation.
* Track time against project agreements to ensure service efficiency and profitability.
* Report on project progress and participate in ongoing technical training and development.
Required Skills & Qualifications:
* 3–4 years of experience in system engineering, preferably in an enterprise or managed service environment.
* Hands-on experience with Microsoft 365.
* Strong background in Intune and mobile device management.
* Proficiency with MFA and/or Single Sign-On solutions.
* Solid understanding of Windows Server and desktop operating systems.
* Proven ability to develop and maintain detailed systems documentation.
* Familiarity with change management, product lifecycles, and client service best practices.
Benefits:
As a key member of our team, you will have the opportunity to work on a wide range of projects, collaborate with experienced engineers, and expand your skillset through ongoing training and development.