Join to apply for the PostgreSQL Database Support Engineer - AMERICAS (Remote) role at PerconaPercona Support is a global, elite team of engineers who love exploring complex database behaviors.
We understand our customers' business needs and technical environments, helping them improve their database infrastructures.
*THIS ROLE IS BASED IN THE AMERICAS TIME ZONEWhat you'll be doing…You'll collaborate with top database experts, developing your skills and expertise in databases.
Your main responsibility will be assisting customers' DBA teams with expert support—gathering data, investigating issues, and providing clear analyses via email, chat, or voice.
For critical issues, you'll perform screen-sharing sessions to resolve problems efficiently.When not troubleshooting, you'll contribute by writing blog posts, answering forum questions, creating articles for our knowledge base, and hosting webinars.This is a remote role, requiring only a stable internet connection.What Have You Done:Hands-on experience with PostgreSQL, including tools and modulesKnowledge of performance tuning, query optimization, and indexingExperience with backup solutions such as pg_basebackup, pgBackRest, WAL-G, and Point-in-Time RecoveryUnderstanding of high availability solutions (replication, proxies, routers)Exposure to zero-downtime proceduresMonitoring requirements and Linux system administration skillsMethodical troubleshooting skills and creative problem-solving abilitiesSelf-motivated learner eager to grow with new technologiesAvailability for occasional travel for meetings or conferencesExperience working with English-speaking customersDesirable: Kubernetes knowledgeWhat Would Make You Stand Out:MySQL knowledgeExperience in SLA-driven operationsOpen-source contributionsExperience with Patroni, Repmgr, StolonCloud services experience (AWS, RDS, Azure, GCP)Monitoring tools like Percona Monitoring & Management (PMM)Configuration management tools (Ansible, Puppet, Chef)Strong SQL skills, including advanced featuresExperience with PostgreSQL extensions and foreign data wrappersAdvanced Linux troubleshooting toolsProgramming in CWhy Percona?We believe in an open world, providing top open-source database support and fostering a collaborative culture with colleagues worldwide.
Benefits include flexible hours, equipment, training funds, connectivity allowances, and participation in our equity plan.
We support work/life balance and social responsibility initiatives.If you're excited to work with a leading, high-growth tech company in the open-source database space, let's connect!Follow us on LinkedIn and Twitter for updates.
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