We are seeking a skilled IT Application Support Specialist to maintain and optimize our SAP revenue cycle systems, support sales/marketing applications, and ensure seamless integration with our dealer network.
This role is critical to driving operational efficiency and fostering collaboration across internal teams and external partners. Some of the key responsibilities include:
* Administering and troubleshooting SAP modules (mainly SD but also FI/MM) to ensure accurate order-to-cash, billing, and financial processes.
* Collaborating with finance and sales teams to resolve system issues and improve workflows.
* Supporting other applications used in sales and marketing, including CRM tools (Microsoft Dynamics), marketing automation platforms, and analytics systems.
* Maintaining EDI/API integrations with dealer systems (DMS) for orders, inventory, and invoices.
* Ensuring data integrity and security within the applications.
The ideal candidate will have experience with SAP SD/FI/MM support, EDI/API integrations, and CRM tools. They should also possess strong technical skills, including proficiency in SAP modules (SD, FI/MM), experience with middleware (SAP PI) and EDI standards, and a strong understanding of the revenue cycle in an agriculture company.
A professional proficiency in English is required for daily collaboration and documentation. The candidate should also have effective communication skills, excellent problem-solving skills, and the ability to work under pressure. Additionally, they should be able to work independently and as part of a team.
Beyond the core responsibilities and requirements, this role offers opportunities for growth and development. The successful candidate will be able to propose system enhancements to boost performance and user experience, stay updated on SAP updates, agricultural tech trends, and dealer needs, and collaborate with the sales and marketing teams to optimize application usage.
In summary, this position requires a highly skilled and motivated individual who can drive operational efficiency and foster collaboration across internal teams and external partners. If you are a talented IT professional looking for a challenging and rewarding opportunity, please consider applying for this role.