1 day ago Be among the first 25 applicantsThis range is provided by Capgemini. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range$1.00/yr - $1.00/yrOur Client is one of the United States' largest insurers, providing a wide range of insurance and financial services products with gross written premium well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the worldWe are seeking an experienced Microsoft 365 Engineer with specialized expertise in Microsoft Teams to join our IT team. In this role, you will be responsible for the management, support and optimization of our Microsoft 365 environment with a particular focus on MS Teams configuration, and support. You will work closely with cross-functional teams to ensure seamless collaboration, communication, and productivity across the organization through effective MS Teams implementation and management.Location: Mexico or Brazil - Working Hours: 09:00 AM to 6:00 PM (PST)Key ResponsibilitiesMicrosoft 365 Environment ManagementConfigure, maintain and support Microsoft 365 environments including Exchange Online, SharePoint Online, OneDrive for Business, and TeamsUnderstanding and support of Azure Active Directory (Entra ID), including single sign-on, multi-factor authentication, APP registration and conditional access policiesUnderstanding of Microsoft Purview and working with security and compliance team to better security posturePerform regular health assessments of the Microsoft 365 environment and implement remediation plansDeep understanding of Microsoft Copilot offerings and its configurationsMS Teams Specific ResponsibilitiesLead the configuration, and management of Microsoft Teams throughout the organizationDevelopment and configuration of Microsoft Copilot agents within Microsoft Teams and Copilot studioDevelop and implement Teams governance policies, usage guidelines, and security controlsConfigure and manage Teams calling features, meeting policies, and messaging policiesDesign and implement advanced audio/video setups for conference rooms and meeting spacesTroubleshoot Teams-related issues including connectivity problems, AV quality issues, and integration challengesAnalyze Teams usage logs and call quality data to identify and resolve performance issuesManage and deploy Teams applications, bots, and connectors from the Teams app store and custom solutionsUnderstanding of Teams 3rd party technologies such as ECD and QoSConfiguration of Teams Channels such as Private and Shared channels and understanding of their limitationsStay current with Microsoft Teams roadmap and implement new features as appropriateAutomation and DevelopmentDevelop and maintain PowerShell scripts for automating Microsoft 365 and Teams management tasksWork with Microsoft Graph API to create custom integrations and solutionsDesign and implement workflows to streamline business processes within TeamsCreate and manage Teams templates and configurations for different departments and use casesCollaborate with developers on custom Teams apps and solutionsSupport and TrainingProvide third-level support for complex Microsoft 365 and Teams issuesCreate training materials and conduct training sessions for end-users on Teams features and best practicesCollaborate with service desk teams to develop effective troubleshooting proceduresRequirementsRequired QualificationsTechnical SkillsMinimum 5+ years of experience administering Microsoft 365 servicesProven expertise in Microsoft Teams deployment, configuration, and managementStrong understanding of Microsoft 365 identity management with Azure Active DirectoryExperience with Teams audio/video setup, troubleshooting, and quality assessmentProficiency in analyzing Teams logs and resolving call quality issuesDemonstrated experience with Teams application management and governanceWorking knowledge of Microsoft Graph API for Teams customization and integrationStrong PowerShell scripting skills for Microsoft 365 and Teams managementExperience with Power Automate for creating workflow automations within TeamsUnderstanding of Microsoft 365 security and compliance featuresCertifications (Required)Microsoft 365 Certified: Teams Administrator AssociateCertifications (Nice to Have)Microsoft 365 Certified: Enterprise Administrator ExpertMicrosoft 365 Certified: Collaboration Communications Systems Engineer AssociateAdditional SkillsExcellent troubleshooting and problem-solving abilitiesStrong communication and documentation skillsExperience working in a fast-paced, service-oriented environmentAbility to translate business requirements into technical solutionsCustomer-focused mindset with excellent service delivery orientationSelf-motivated with ability to work independently and as part of a teamBenefitsCompetitive compensation and benefits package:Competitive salary and performance-based bonusesComprehensive benefits packageCareer development and training opportunitiesFlexible work arrangements (remote and/or office-based)Dynamic and inclusive work culture within a globally renowned groupPrivate Health InsurancePension PlanPaid Time OffTraining & DevelopmentNote: Benefits differ based on employee level.About CapgeminiCapgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group €22.5 billion in revenues in 2023.https://www.capgemini.com/us-en/about-us/Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at Capgemini by 2xGet notified about new Engineer jobs in Blumenau, Santa Catarina, Brazil.Blumenau, Santa Catarina, Brazil 1 month agoBlumenau, Santa Catarina, Brazil 2 weeks agoBlumenau, Santa Catarina, Brazil 21 hours agoBlumenau, Santa Catarina, Brazil 2 weeks agoBlumenau, Santa Catarina, Brazil 21 hours agoBlumenau, Santa Catarina, Brazil 2 weeks agoFBS Marketing Automation & Integration EngineerBlumenau, Santa Catarina, Brazil 2 weeks agoBlumenau, Santa Catarina, Brazil 1 hour agoPomerode, Santa Catarina, Brazil 3 weeks agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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