Operational specialists play a crucial role in the smooth operation of logistics and delivery services.
Metro areas across the U.S. rely on skilled professionals like you to ensure timely and efficient deliveries.
About This Opportunity
You will be responsible for monitoring ongoing delivery routes, communicating with drivers and shippers via phone and live chat, and providing excellent customer service.
Requirements
* Proficiency in English is essential for clear communication.
* Able to work based on the Eastern US time zone (EST) due to our business operations.
* Prior experience in logistics, courier operations, call centers, customer support, or account management is highly valued.
This position involves collaboration with a team to guarantee seamless delivery operations and maintain high standards of customer satisfaction.
The ideal candidate should possess strong communication skills, attention to detail, and the ability to multitask effectively in a fast-paced environment.