Overview
Join to apply for the Principal Product Lead role at TELUS Digital. Welcome to TELUS Digital, where innovation meets impact.
As an award‑winning digital product consultancy, we shape the future of digital experiences through cutting‑edge technology, agile thinking, and a people‑first culture.
We are the global digital section of TELUS, one of Canada’s largest telecommunications providers.
Our global teams deliver transformative digital solutions and customer experiences for industry leaders in consumer electronics, finance, telecommunications, and utilities.
With robust multi‑shore delivery capabilities, multi‑language programs, and secure infrastructure, we ensure exceptional service backed by our multi‑billion‑dollar parent company.
Location and flexibility
This is a hybrid role.
The model requires working in a hybrid mode from one of our offices in São Paulo (2 times per week or 8 days per month) or Porto Alegre (3 times per week or 12 days per month).
Our office culture fosters in‑person collaboration and connection with team members local and visiting from other global offices.
The Opportunity
As a Principal Product Lead, you’ll define and deliver world‑class products.
You’ll uncover the “why” and work closely with engineering teams to bring our partner’s visions to life.
You’ll follow products through implementation, manage requirements, and collaborate with design, development teams, and clients to keep development aligned with product goals.
Attend client meetings; lead discovery process; gain knowledge of our clients’ businesses; lead client presentations.
Work with client and project teams to define feature sets and feature prioritization for applications that align with client strategy.
Deliver well‑written user stories and functional requirements.
Collaborate with visual design team to lead a user experience design process and to document functional specifications.
Lead the definition and documentation of high‑level business requirements.
Be the owner of the complete solution; define what “should be”; share that vision with internal and external teams.
Work with design and development teams to create solutions that are in line with time and budget constraints.
Qualifications
You have 7+ years experience within product ownership, UX strategy, and / or product management.
An understanding of software development life‑cycle (SDLC) and experience with one or more software development methodologies.
Experience working closely with clients; experience leading the discovery process and client presentations.
An understanding of user experience (UX); ability to define user flows and lead a UX design process.
Prior experience eliciting and defining requirements for web and / or mobile app projects.
Comprehension of business processes and the ability to define, communicate, and document them.
Ability to consider and plan for edge cases and potential risks within a project.
Understanding of wire‑framing and / or prototyping.
Understanding of web services and database architecture.
Experience addressing technical or process issues between systems and communicating solutions.
Strong listening and questioning skills to get to the core of problems.
Curiosity and adaptability across many industries, technologies, and businesses.
Bonus Points
Certified Agile ScrumMaster or Product Owner
Experience in a major technology consultancy firm or agency
Extensive experience as a software developer building web‑based and / or mobile applications
Working knowledge of SQL
Experience with enterprise business applications (e.g. CRM, ECM)
Experience with enterprise IT applications (e.g. ESB, MDM, Data Warehousing)
Experience with design and / or prototyping tools (e.g. Sketch, InVision, Figma)
Why TELUS Digital
At TELUS Digital, you’ll work with world‑class brands like FOX, HBO, PepsiCo, and Domino’s, building transformative digital products that impact millions.
Our global reach allows you to collaborate with diverse, international teams, solving complex problems and delivering tech‑driven solutions that matter.
We thrive on engineering excellence, using the latest technologies in cloud computing, AI, machine learning, DevOps, microservices architecture, and data engineering.
Our teams embrace Agile methodologies, CI/CD pipelines, and a DevOps‑first mindset to deliver solutions at scale.
Benefits
Health and dental plan
Life insurance
Monthly voucher for meals, culture, education, health and mobility
Child care assistance and more
Equality
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace.
We are committed to building an inclusive team that represents a variety of backgrounds, perspectives, beliefs, and experiences.
Therefore we provide equal employment opportunities to all employees and applicants regardless of race, color, religion, gender identity, sexual orientation, national origin, age, or disability.
We will only use the information you provide to process your application and to produce tracking statistics.
Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.
For more information on how we use your information, see our Privacy Policy.
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