This is a remote position with occasional traveling. We collaborate via secure online platforms, so you'll need to have an open individual entrepreneur status in your country of residence.
Responsibilities
* Foster strong, long-term relationships with business partners via personal and online meetings.
* Act as a trusted advisor for partners on business matters related to the product.
* Participate in industry-related expos and events.
* Conduct regular communication sessions with partners to provide updates, address concerns, and strengthen collaboration.
We are seeking a highly skilled professional to join our team as a Partner Success Specialist.
Key Responsibilities:
* Partner Relationship Management:
o Develop a deep understanding of partners' businesses, market specifics, and unique needs.
o Support partners in migrating their customers to the product, ensuring smooth transitions.
o Monitor partners' business success, identifying challenges and opportunities for growth.
* Partner Onboarding:
o Lead the onboarding process for new partners, ensuring a smooth start within the ecosystem.
* Collaboration & Business Development:
o Engage with technology partners to drive collaboration and lead exchange.
o Gather domain knowledge to anticipate market trends and enhance partner engagement strategies.
* CRM & Data Management:
o Keep CRM data accurate and up to date.
Requirements:
* Bachelor degree.
* Experience in sales or customer service roles in the IT sphere.
* Full professional proficiency in English, Portuguese, and Spanish at a working fluent level.
* Recorded public speaking experience would be considered a plus.
* Excellent memory, developed logical thinking, the ability to analyze information and draw conclusions from it.
* Time-management skills in saturated work environments.
* High productivity and speed of work.
We offer a result-driven and supportive international team that prioritizes career growth and development. Our company provides a range of benefits, including health insurance, corporate and individual professional training, paid medical leave, sick leave, tech equipment rent reimbursement, parental and baby bonding leave, family days, and gifts.